Update your payment method
Choose how your organization pays for its subscription, and add or replace your saved card.
An organization admin sets how the subscription is paid for — by card or, if your organization has bank transfer invoicing enabled, by invoice — and manages the saved card used for automatic payments.
Changing the payment method is admin-only — see Manage members if you need access.
Open Payment Method
In the sidebar, open Subscription, then Payment Method.
Organizations still on the free plan don't have a payment method to manage yet — the Payment Method tab (along with Billing Address and Invoices) is hidden from the sidebar and tab row, and opening the page directly redirects you to Plans. See Choose a plan and subscribe to start a paid plan first.
The page is headed Payment Method, subtitled "Choose how invoices are collected for your subscription".
Choose how you pay
The choice between Credit Card and Bank Transfer only appears if your organization has bank transfer invoicing enabled. If it isn't enabled for your organization, you'll only see the Credit Card panel described below — skip ahead to Manage your card.
If bank transfer is enabled for your organization, two large tiles sit at the top of the page:
- Credit Card — "Automatic payment collection via Stripe"
- Bank Transfer — "Receive invoices and pay via bank transfer"
Selecting a tile switches the rest of the page between the card view and a Billing Information form — nothing is saved until you use the Save bar described below.
Manage your card
With Credit Card selected, a card headed Credit Card / "Your saved card for automatic payments" shows your current state:
- No card saved yet — a dashed panel reads Add a payment card / "Enable automatic payments for your subscription". Selecting it opens the card panel described below.
- A card is already saved — the card shows
<brand> •••• <last4>labelled Default payment method, and an Update Card button appears in the card's header.
Both the placeholder link and the Update Card button open the same panel: a drawer that slides in from the right side of the screen, on top of Payment Method — not a separate full page. The drawer is headed Update Card, subtitled "Replace your existing payment method", and closes back to Payment Method however you dismiss it — clicking outside the drawer, pressing Escape, or using your browser's own Back button.
- The drawer holds Stripe's embedded card form directly, with a Save Card button below it — there's no extra "Card Details" heading or instructions wrapped around the form.
- While the form is loading, it reads "Loading card form..."; if it fails to initialize, an inline error message appears instead of the form.
- Submitting confirms the card with Stripe directly from your browser — FrontCore's servers never see your raw card number. On success, a toast confirms Payment method updated successfully, and the drawer briefly shows a Card Saved! confirmation before closing itself and returning you to Payment Method.
Adding or replacing a card automatically makes it your subscription's default payment method — there's no separate "set as default" step.
Reaching the card form directly — via a bookmark, a shared link, or a full page reload — opens a full-page version headed "Add or Update Card" instead of the drawer described above, which is how you'll normally get here.
The screenshot above shows the drawer moments after opening, while the card form is still loading — this shared dev environment's Stripe setup didn't finish initializing the embedded form during capture, so its exact loaded appearance is still described here from source code, not a screenshot. Only enter real or Stripe test card details; nothing you type is captured for these docs.
Switching from bank transfer to a new card
If your organization is currently on bank transfer and you select Credit Card while a card is already saved from before, the card shows two options instead: use the saved <brand> •••• <last4> card ("Use saved card"), or Use a different card ("You will be redirected to enter new card details"). Choosing "Use a different card" and saving (see below) opens the card drawer instead of applying the change immediately.
If your organization pays by bank transfer
Selecting the Bank Transfer tile shows a Billing Information card ("Required for bank transfer invoicing. This information will appear on your invoices."). If your organization already has bank transfer info saved, it opens as a read-only summary with an Edit button; otherwise the form is already open, starting with an Invoice Currency selector.
The billing-information fields themselves (company name, address, contact details) are the same ones covered in Set your billing address — see that article for the full field list and validation rules.
Save your changes
Any change — switching the tile, editing billing info, or picking a different card — raises a sticky bar: "You have unsaved changes" with a Reset button and a save button. The save button's label depends on what you changed:
- Save — switching from Credit Card to Bank Transfer (first-time setup or not).
- Update — switching from Bank Transfer to Credit Card (whether you use the saved card or never had one stored), or editing billing info while staying on Bank Transfer.
- Add New Card — choosing "Use a different card" while switching from Bank Transfer to Credit Card (this one opens the card drawer instead of saving directly).
Save is disabled while a bank-transfer switch is missing required billing fields, with a tooltip explaining "Fill in all required fields to save".
On success, a toast confirms Payment method updated successfully (when the payment type changed) or Billing information updated successfully (when only the billing details changed, with the same type).
If your organization already has an active subscription, switching between Credit Card and Bank Transfer isn't instant — it's processed in the background, and the app blocks starting a second switch while one is still pending: trying anyway fails with an error toast. With no active subscription yet, the switch applies immediately.